Postage and handling is additional and will added to you order before checkout.
Postage and handling are charged as follows:
RETAIL - AUSTRALIA WIDE
We offer a flat rate shipping charge of $8.50
WHOLESALE - AUSTRALIA WIDE
Western Australia - Shipping Charge = $15
Outside Western Australia - Shipping Charge = $25
We have done our best to average out the shipping costs - if there is a large difference we will contact you.
Sorry we currently do not ship to the rest of the world.
Care is taken to pack your goods in a way to ensure they reach you in perfect condition.
All orders available from stock should be shipped within 2 working days, once payment has been received / cleared. We endeavour to ship ALL orders as soon as possible.
If Direct Deposit (Bank Transfer) is chosen as your payment method please allow up to 2 working days for the funds to be made available in our account. We check our bank everyday to minimise delays. All orders are shipped using Australia Post, and carry a return address in case of a mis-routed delivery.
RETURN & EXCHANGE POLICY
In the unlikely or very unfortunate event that your Braw Paper Co. delivery arrives damaged or incorrect you can be assured that we will endeavour to rectify the situation as soon as possible.
Please contact us at firstname.lastname@example.org or use our contact form. In the case of the incorrect item being sent, we would appreciate your not opening it unless you are sure you'd like to keep it. All claims must be made within a reasonable time from the delivery date.
CHANGED YOUR MIND?
Don't worry if you change your mind! We are happy to help.
The goods must be returned at the customers cost and sealed as new, in their original packaging.
You can request the right to return any goods by email and or telephone.