SHIPPING
Braw Paper Co. is based in Fremantle, Western Australia.
We endeavour to pack and mail your Braw Paper Co. goodies within 48hrs of receiving your order for all products in stock. 
Perth metro delivery is usually 2-4 business days*. Australia-wide delivery is usually 4-5 business days*. 
If you require your parcel urgently, please contact us upon placing your order.
Postage and handling is additional and will added to you order before checkout.

  

COVID-19 DELAYS - Update to Shipping Information
You may experience a longer than usual wait time to receive your order. Australia Post recommend allowing up to 2 weeks for Australia-wide delivery.
Australia Post is currently experiencing significant delivery delays due to limited flights, social distancing requirements and increased parcel volumes. You can track your delivery through parcel tracking after placing your order. For the latest information about delays and impacts affecting Australia Post, please visit auspost.com.au.

Express Post is still the fastest shipping option, however Australia Post have suspended their 'Guaranteed Next Day Delivery' so it may not arrive the next day even if you are located within the Express Post Network.

Your safety is important to us.
During the COVID-19 pandemic, we are following the World Heatlh Organisation guidelines for sanitisation and social distancing, to protect our staff and customers so that your order arrives safely. 

We are so grateful for your support during this challenging time. Thank you for your patience with our team and our couriers, who are all working hard to deliver your beautiful orders safely.

AUSTRALIA WIDE
We offer a flat rate shipping charge of $8.95
We offer FREE shipping on all standard domestic orders valued at $50.00 or more.

INTERNATIONAL

Flat Rate International Shipping for retail orders up to 1.5KG

International shipping on parcels up to 1.5KG in cubic weight is a flat rate of $20 to anywhere in the world. For all weights above 1.5KG, postage is calculated at checkout. Please allow approximately 7-14 working days for standard delivery to locations outside Australia. International customers are responsible for any customs fees or duties charged after your parcel leaves Australia.


RETURNS
Care is taken to pack your goods in a way to ensure they reach you in perfect condition. 
If you are not happy with your Braw Paper Co. purchase,
please contact us within seven (7) days of receiving your package.
We only offer limited returns and will not issue a return for change of mind.
If the product is faulty or damaged during delivery then we will happily
exchange it for you. Please contact us via our details on the contact page.